Customer Service

Payment

Christmas Tree Shops tries to make it as convenient as possible for our customers to make online purchases. That's why we accept a wide variety of online-ready payment methods.

Credit cards accepted:

• American Express
• Discover
• MasterCard
• Visa

Other forms of payment:

• Gift Cards
• PayPal

We do not accept:

• Checks
• CODs
• Layaway plans

Important information about payment:

• Credit Cards are not charged until order products are shipped.
• Debit and Bank Check Cards may be charged immediately upon order.
• You may see a temporary charge for items purchased with a Debit or Bank Check Card immediately upon order confirmation. This is a standard practice to verify the validity of the card, and the charge will be removed when your item has been shipped and charged properly for the full amount.
• Please see the terms and conditions provided by the issuer of your card for further details.

For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.