Customer Service

Gift Cards


To Purchase a Gift Card

Physical gift cards are available for sale at Christmas Tree Shops & andThat! stores. To find a store near you please click here.

NOTE: Gift cards cannot be purchased or redeemed at our seasonal pop-up store locations.

COMING SOON! We are working hard to allow the sale of egift cards through our website. In the meantine you can purchase a Christmas Tree Shops egift card online at Giftcardmall.com.

To Check the Balance on a Gift Card

To check your Gift Card balance online, please click here. You will be required to enter your Gift Card number and PIN. If you do not have a PIN, please contact our customer service department at 1 (877) 463-1549.

Contact Christmas Tree Shops

Terms and Conditions for Gift Cards

  • You cannot purchase a Gift Card with another Gift Card or Online eGift Card.
  • Gift Cards are non-transferable, non-refundable and are not redeemable for cash except where required by law.
  • We cannot replace lost or stolen Gift Cards.
  • We do not charge sales tax on the purchase of Gift Cards; however, products paid for with a Gift Card will be charged applicable sales tax.
  • Additional Terms & Conditions may apply. Please check your gift card or egift card for details.
  • Gift cards do not expire and there are no service fees or dormancy fees.
  • Gift cards cannot be purchased or redeemed at our seasonal pop-up store locations.

Can't find the information you need? Contact Christmas Tree Shops Customer Service.