What’s The Buzz?

You spoke, and we listened! We heard you when you told us that visiting our stores is more like a treasure hunt than a shopping trip. That you love discovering something unique in every aisle, and the feeling of excitement when you score incredible deals on things you need (and things you didn't know you needed until you found them!)

This fun store adventure is at the heart of who we are, and the thrill you feel when you find one of those treasures is not easy to replicate on a website. That's why you are no longer be able to make purchases through our website. Instead, our website is an exciting destination for you to enjoy sneak peeks, previews of new and exclusive products and tons of ideas to inspire you.

Frequently Asked Questions

Q. Will I still be able to shop at the Christmas Tree Shops andThat! stores?

A. Yes, while our website is changing direction, rest assured our stores are not going anywhere. Your store will continue to be a place you can count on for true value, real savings and a constantly changing array of great finds. Find your store and Checkout happy!

Q. What happens if I have issues with my online order?

A. No worries! We will continue to provide support for all online transactions made before or on June 13. Customers will be able to contact a customer service representative at 1 (877) 463-1549 for assistance with their online order.

Q. What is the return policy?

A. In the odd case that you do not absolutely love your Christmas Tree Shops andThat! item, we make returns easy. Returns on purchases made online on or before 6/13 will be accepted. See our Returns & Exchanges section for details

Q. What happens to my online account?

A. Your online account will remain active, and you will be able to review your order history even after June 13.

Q. What's going to be new and exciting on the site?

A. While the shopping experience you love will still be yours in store, our website will be the place to get the inside scoop with a dash of inspiration! Enjoy sneak peeks, and previews of new and exclusive products. Plus, get inspired with tips & tricks and creative ideas for every season, occasion and room!

Q. How can I stay up to date with what's happening at Christmas Tree Shops andThat!

A. Sign up for our email and stay on top of latest trends, deals and news. Want to receive SMS alerts? Text Deals to 47283. Remember, first-time subscribers get to enjoy $10 off $50. We can't wait for you to be a part of the Christmas Tree Shops andThat! family!