Curbside Pick Up
Available at Most Locations Upon Reopening

HERE'S HOW IT WORKS:

Frequently Asked Questions

How do I order items from Reserve from Home, Pick Up Curbside?

You can reserve any item currently on our website. Along with your name and phone number, you’ll need to provide the item name and sku number (from the website), and the quantity you want. If ordering by email, please use Reserve from Home, Pick Up Curbside as the subject line.

What items are available to Reserve from Home, Pick Up Curbside?

Any item currently on our website is available for you to reserve. After you place your order by phone or email, we will check availabiity. If for some reason your store is out of an item you requested, we will let you know when we can to confirm your order. Click here to see all the products available.

Where should I park?

Look for the parking spaces marked with "Curbside Pick Up" signs.

What if I need someone else to pick up for me?

When you contact the store to place your order please include the name of the person who will be picking up.

Will a store associate load my car?

The store associate bringing your purchases to your card will be glad to place the packages wherever they fit in your car, either the trunk or the back seat. Please make sure you have space cleared for your items before you arrive.

Will the store associate who takes my payment and brings my order to my car be wearing a mask and gloves?

Yes, store associates are following all safety processes and procedures, including wearing masks and gloves and adhering to social distancing guidelines.

Am I required to wear a mask and gloves to pick up my items?

While it is unlikely you will have to leave your vehicle when you come for pick up, we recommend following CDC guidelines with regard to masks, gloves and social distancing for your safety and that of our associates.

Will I get a receipt?

After you let the store know you are in the parking lot for pick up, an associate will come to your car for your preferred method of payment. After they process your transaction, they will return to your car with your items and your receipt.

Are there special hours for curbside pick up?

Curbside pick up will be available 9am-5pm, daily.

What if I miss my curbside pick up time?

Curbside pick up orders will be held for two business days before the order is cancelled.

Can I cancel my curbside pick up order?

Curbside pick up orders can be cancelled by calling or emailing the store where the order was placed.

Can I use a gift card to pay for my order?

You can pay for your order with cash, credit card or gift card.

Is there a fee for curbside pick up?

Curbside pick up is a free service for our customers.