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Delivery of Your Items

  • Delivery of most items can take up to 8 business days after leaving our warehouse, depending on your location and designated shipping method.
  • Oversized or bulky items (Freight items) can take up to 14 business days after leaving our warehouse, depending on your location and designated shipping method. Some remote locations that are not readily accessible may require additional time to make delivery. Delivery is by appointment Monday - Friday depending on area.
  • Business days are Monday-Friday, excluding federal holidays within the United States.
  • An estimate of when an item is expected to leave our warehouse is indicated on the Item Detail Page.

Can't find the information you need? Contact Christmas Tree Shops Customer Care, available every day 6am-11 pm Central Time at 1 (877) 463-1549. Or, click here for our email help form.

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